![]() When transactions are slower because of the blue spinning wheel, it causes minor frustration for staff. QBO is subject to the speed and availability of the internet connection. You know cloud-based software is on the internet. You don’t like waiting on or still have trouble accessing reliable internet. When you have something that works, especially in something as critical to the business as the financial records, making a change from what works into something you don’t know how to drive really causes people to realize that they love the comfort of their known QBD software. QBD has been around for decades and it has not changed substantially in years. Knowing you have a secret software crush is a subtle thing and you may not really know until it’s taken away. (It is also forcing them to learn a new software as mentioned in #1.) QBO is a threat to their role as an expert. If you search out the loudest critics of QBO you will likely see they have expertise in QBD. QBD isn’t perfect but they are the experts in a known software. The gravitation toward what is known is such a powerful human tendency that this cannot be overstated.Īs anecdotal evidence, the people who hate QBO most are accountants who have been working on QBD for decades. This is cheating a bit as it is closely related to #1, but it is a point no one mentions. You really, really love QuickBooks Desktop. The logo is the same, but the software is not. What crushes users is the expectation they know how to use the software because the logo is the same. This can create duplicate transactions, complicate bank reconciliations and will drastically change the way the memorized transactions function. It relies significantly on the bank feeds, cleared transactions being automatically imported directly into the software as they clear the bank. Unlike QBD, QBO was built in the cloud and is functionally completely differently from the old program. QBO is more of a “cattle chute” guiding the user into only one or two ways of accomplishing a task whereas QBD seemed like there were many options from icons, to lists and to do the same option. Just because you like QuickBooks Desktop, that does not mean you will like QuickBooks Online. QBO and QBD share the same logo and are both owned by Intuit but the software is completely different. QuickBooks Desktop (QBD) and QuickBooks Online (QBO) are not the same product.ĭue to the overwhelming US market share of QuickBooks Desktop (QBD), many users are migrating from QBD to QBO. Here are 12 reasons you might just hate the software. QuickBooks Online might be a great option. You need to get out of that desktop software, retire the server and let someone else deal with the hardware management. You also see the cloud is used for everything. You just went through the pandemic and realize the future is not going to be like the past.Ĭonnectivity is improving, you need to hire staff and realize many great employees want to work remotely. You’re looking to make the jump to cloud accounting and are considering QuickBooks Online (QBO). If you've already registered for the test or taken the test within 30 days, and request a refund, we will deduct the cost of the voucher ($150) from your refund.Twelve Reasons You May Hate QuickBooks Online If your purchase includes a voucher code ($150 value) to take the Intuit QuickBooks Certified User exam, you will lose this voucher if you refund your purchase within 30 days. Use of QuickBooks Certification Voucher before refund Please note, if you use any of the included QuickBooks Certification vouchers within 30 days, we have to deduct the cost of the vouchers ($150 each) from your refund.Īfter 30 days, we'll stop your monthly subscription for live services (these include weekly live classes, Q&A sessions, and "ask the instructor") but you can keep your access to the entire learning library (including all updates to those courses). To cancel your membership, please send an email to within 30 days of purchase and you'll receive a full refund. Please note, if you use any of the included QuickBooks Certification vouchers within 30 days, we have to deduct the cost of the vouchers ($150 each) from your refund. If you're not satisfied for any reason, please send an email to within 30 days of purchase and you’ll receive a full refund. ![]() We will, however, keep your credit so that you may attend another class in the future. we do not provide refunds if you don’t attend class. If you attend class and it doesn't meet your expectations, just let your instructor know by the end of the first day of class. To cancel your seat in a live class, please notify us at before the first day of your class and you'll receive a full refund.
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